Terms and Conditions of Participation - Scratch Card Scheme

Lidl Great Britain Limited (hereinafter referred to as “Lidl”) is conducting a promotion called the Scratch Card Scheme (“Scheme”) for a chance to receive a digital reward coupon (“Reward”) which is only available to registered Lidl Plus Members (see https://www.lidl.co.uk/lidl-plus and the Help section of the Lidl App for more information on Lidl Plus). By participating in the Scheme you will be deemed to have accepted these Terms and Conditions of Participation.

1) Entry Criteria

a) This Scheme is open to residents of the United Kingdom (excluding Northern Ireland) aged 18 years old and over who are registered Lidl Plus members and users of the Lidl App (the Lidl App can be downloaded from the "App Store" or on "Google Play ") ("Participant" or "you").

2) Participation

a) The Scheme will start on 01/11/2024 and end on 30/11/2024. The Scheme consists of one promotion (the "Promotion") which runs between 00:01 on 01/11/2024 and 23:59 on 30/11/2024 (inclusive) (the "Promotional Period").

b) To enter the Promotion:

i) you must complete a purchase of at least one item from a Lidl GB (excl. NI) store which is not infant formula or a gift card during the Promotional Period and identify yourself as a Lidl Plus customer whilst paying at the till by scanning the digital Lidl Plus customer card at the till;

ii) once you have completed your purchase, in accordance with clause 2(b)(i) above, you will automatically receive a digital scratch card (Scratch Card) on your device via the Lidl App; and

iii) you must be eligible to enter the Promotion and click on the Scratch Card, so that a digital scratch field appears and then partially scratch the digital scratch field. You will be deemed to have entered by partially scratching the digital scratch field on the Scratch Card, or clicking on 'Reveal Scratch Card' at the top of the Scratch Card page, seven days after you have made a purchase.

c) Lidl may from time to time use push notifications that you can enable to receive a notification on your device that you have a Scratch Card available to use via the Lidl App. Enabling push notifications is not a requirement to enter.

d) Multiple entries to the Promotion are permitted, however you must also allow at least 1 day between purchases in order to be eligible to receive a further Scratch Card during the Promotion.

e) The Scratch Card shall appear under the ‘Prizes’ heading of the 'Home' section of the Lidl app.

f) You will find out whether you have won or lost shortly after either (i) partially scratching the digital scratch field, or (ii) clicking on 'Reveal Scratch Card' at the top of the Scratch Card page. Overall, 1 in 2 of all of our Scratch Card games issued in each Promotional Period contains a Reward (as defined below).

g) Winners of the digital reward coupon ("Reward") will be chosen automatically through a software based on parameters set by Lidl which produces a verifiably random result.

h) If you win, the Reward will be displayed shortly afterwards in the 'Coupons For You' section of the Lidl App. The Reward will expire within 7 days of either (i) partially scratching the digital scratch field, or (ii) clicking on 'Reveal Scratch Card' at the top of the Scratch Card page (please see the additional criteria for redemption under clause 3 below). The Reward can only be redeemed against future purchases at Lidl branches in Great Britain (excluding Northern Ireland) and in compliance with the Reward terms and conditions available when you click on the Reward in the Lidl App.

i) Lidl reserves the right to substitute the Reward with an alternative reward of the same or higher value in the event that the original Reward offered is not available.

j) Once a Scratch Card is redeemed or expires, it automatically disappears from the Lidl App. Redeemed or expired Scratch Cards cannot be re-used or recovered.

k) Scratch Cards are non-exchangeable, non-transferable and no cash alternative is offered.

3) Rewards

(a) The Rewards include:

(i) A coupon for the value of the shop (excluding any spend on infant formula or gift cards) you made when you were awarded the applicable Scratch Card. Coupon to be used on your next shop. Two Hundred of these Rewards issued per day in the Promotional Period;

(ii) One of the below product discount coupons which are issued at random and split equally across all days in the Promotional Period (as far as mathematically possible).

Promotional Period Rewards Available

Between 00:01 on 01/11/2024 and 23:59 on 30/11/2024 (inclusive)

I. 15% off Advent Calendars

II. 50p off Jacobs Caddies

III. 15% off Deluxe Panettones

IV. 15% off Deluxe & Favorina Mince Pies

V. 15% off Favorina Stollen & Stollen Bites

VI. 15% off Favorina Christmas Chocolates

VII. 20% off Deluxe Christmas Crisps

VIII. 15% off Deluxe Cracker Selection

IX. 20% off Favorina Lebkuchen

X. 15% off Favorina Biscuits

b) The Reward is displayed to the winner as a digital coupon in the 'Coupons For You' section of the Lidl App and is subject to the redemption criteria below and the Reward terms and conditions available when you click on the Reward on the Lidl App. Note that the Rewards are not available in a physical format, and cannot be printed.

c) The redemption criteria for the Reward is as follows:

i) Rewards are only redeemable in Lidl branches in Great Britain (excluding Northern Ireland) by the My Lidl Account holder who must be 18 years old or over;

ii) Rewards must be presented at the time of purchase at the till and Rewards can only be redeemed on a subsequent purchase (not on purchases already made);

iii) Rewards must be activated by clicking an activate button and redeemed during the specified validity period (as stipulated in these terms and/or on the Reward);

iv) Rewards are non-exchangeable, non-transferable and non-refundable;

v) Rewards are not for resale or publication;

vi) Screenshots, pictures or online printouts of Rewards will not be accepted; only original Rewards within the Lidl App are valid;

vii) the full Reward discount must be used in a single transaction and alcohol, infant formula and gift cards do not count towards Reward spend amount. No change will be given;

d) Only one Reward for a discount on an overall spend can be used in a single transaction and Rewards which give a discount on overall spend in a single transaction cannot be redeemed on alcohol, infant formula or gift cards.

e) Any other product range specific discounts provided by Lidl can be used in conjunction with a Reward which gives a discount on the overall spend in a single transaction and the product range specific discount will be applied to the transaction first.

f) More than one product or product-range specific coupon or in store multibuy which relates to the same product cannot be activated at the same time or used in the same transaction. When a Reward is used alongside an in-store multi-buy offer, Lidl will work out which gives the customer the greater discount and only apply that coupon or offer.

g) Lidl reserves the right to replace the Reward with an alternative Reward of equal or higher value if circumstances beyond Lidl's control makes it necessary to do so.

h) Once a Reward expires or is redeemed, it automatically disappears from the Lidl App. Redeemed or expired Rewards cannot be used or recovered.

4) Liability

a) If we fail to comply with these terms we are responsible to you for loss or damage that you suffer which are a foreseeable consequence of us breaking these terms, or any losses or damage you suffer as a result of our failing to use reasonable care and skill.

b) We do not accept any responsibility to you:

i) if you are unable to access the Lidl App to access Scratch Cards and redeem Rewards due to there being no or limited WLAN connection available through your mobile device; or

ii) for any losses or delays in transmission of messages, Scratch Cards and Rewards arising out of the use of any Internet access service provider or mobile network service provider or caused by any browser or other software which is not under our control.

c) We do not exclude or limit in any way liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation or for failing to use our reasonable care and skill in providing the digital Scratch Cards and Rewards.

d) We are responsible for damage to your property if the digital Scratch Cards or Rewards we have supplied via the app damages a device or digital content belonging to you. We will either repair the damage or pay you compensation. However, we will not be liable for damage could have been avoided by following our advice to apply an update to the Lidl App, for damage that was caused by you failing to correctly follow installation/download instructions or your unlawful use of the app.

e) Lidl accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

5) Cancellation

a) Lidl reserves the right to void, cancel, suspend, or amend the Scheme without prior notice for reasons beyond its control. Lidl may make this decision:

i) for technical reasons (e.g. viruses in the system, manipulation or hardware or software failures, etc.); and / or

ii) for legal reasons, if the Scheme cannot be carried out in accordance with the Terms and Conditions of Participation,

we will let you know as soon as possible and take steps to minimise the impact.

b) If the cancellation is caused by unlawful and culpable conduct on the part of a Participant, Lidl has the right to claim compensation for any damage suffered.

6) Disqualification

a) Participants are deemed to have accepted and agreed to be bound by these Terms and Conditions of Participation by scratching the digital scratch field on the Scratch Card. Lidl reserves the right to refuse entry, or refuse to award the Reward to anyone in breach of these Terms and Conditions of Participation.

b) Lidl reserves the right to exclude Participants without prior notice and to prevent their participation.

c) All users who use prohibited means for participation (e.g. hacking tools, viruses, Trojans, etc.) will be excluded.

d) Participation in the Scheme by groups of players, automatic services or professional services is not permitted.

7) General

a) The decision of Lidl regarding any aspect of the Scheme and is final and binding and no correspondence will be entered into about it.

b) Data charges may apply when using the Lidl App.

c) The Scheme will be governed by English law and entrants to the Scheme submit to the jurisdiction of the English courts.

8) Promoter

The Promoter of this Scheme is Lidl Great Britain Limited, Lidl House, 14 Kingston Road, Surbiton, KT5 9NU.